Careers
As the statewide voice of business, the New Mexico Chamber of Commerce works across sectors to shape policy, grow the economy, and create opportunity. By joining our team, you will gain access to one of the most influential business networks in the state and play a central role in helping us grow our reach, revenue, and impact.
Director of Membership Growth & Engagement
Location: Hybrid or On-Site (New Mexico)
Travel: Approximately 20% statewide travel required
Reports To: President & CEO
Employment Type: Full-time
Compensation:
- Base Salary: $65,000
- Incentive Structure: Uncapped commission plan including performance-based bonuses; On-Target Earnings $95,000–$105,000+
Benefits: Health, dental, and vision insurance; paid holidays; PTO
About the Role
The New Mexico Chamber of Commerce (NMCC) is seeking a motivated and relationship-driven Director of Membership Growth & Engagement to lead our statewide membership growth strategy and ensure members receive consistent value throughout the year.
This is a high impact, externally facing role responsible for driving membership revenue through new sales, renewals, and strategic engagement. As a key member of a small, collaborative team, you will work directly with business leaders, policymakers, and stakeholders across New Mexico.
Key Responsibilities
Revenue Generation & Member Growth (50%)
- Own and drive membership recruitment, upgrades, and renewals across sectors and regions.
- Identify and close new business opportunities through outreach, referrals, Chamber events, and community partnerships.
- Tailor membership value propositions to diverse industries.
- Translate NMCC’s policy and legislative efforts into compelling value stories customized by sector or business need.
- Maintain a strong sales pipeline in CRM and meet or exceed monthly and quarterly revenue targets.
- Collaborate with leadership to refine pricing, tiering, and incentives that support growth goals.
Member Engagement & Retention (50%)
- Serve as the primary relationship manager for new and renewing members.
- Develop and execute year-round engagement plans that include onboarding, touchpoints, feedback loops, and recognition.
- Write and manage personalized communications, including welcome letters, event invites, campaign updates, and renewal messaging.
- Track engagement using CRM and surveys to identify satisfaction trends, retention risks, and upsell opportunities.
- Maintain accurate, complete member data and engagement history in CRM, ensuring data integrity and confidentiality.
- Contribute to membership reports, testimonials, and campaigns that highlight impact and drive visibility.
Ideal Candidate
- You are a closer who loves building relationships just as much as winning deals.
- You have existing relationships with New Mexico’s business community, industries, and economic landscape.
- You understand or have experience with the state’s policy and legislative process, and how it intersects with business.
- You are organized, strategic, and confident leading conversations with business leaders.
- You are a strong communicator who can tailor messaging to different audiences.
- You’re excited about helping businesses succeed and shaping the future of New Mexico’s economy.
Qualifications
- 2+ years of experience in sales, business development, or membership engagement.
- Proven ability to meet revenue goals and manage a sales pipeline.
- Excellent written and verbal communication skills.
- Must be able to clearly convey NMCC’s policy and legislative work as it relates to a member’s company or industry.
- Strong organizational and project management abilities.
- Experience with CRM tools (e.g., HubSpot, Salesforce) and digital communications platforms.
- Demonstrated commitment to data stewardship, including maintaining accurate CRM records, safeguarding member information, and adhering to confidentiality standards.
- Self-motivated with a professional, polished presence in person and online.
- Valid driver’s license, reliable transportation, and proof of insurance.
Preferred Experience
- Background in a chamber of commerce, membership association, or economic development organization.
- Knowledge of New Mexico’s business sectors and policy landscape.
- Marketing or communications experience supporting a business audience.
Work Environment & Travel
- Hybrid or on-site role based in New Mexico.
- Approximately 20% statewide travel required, including occasional evenings or early mornings for events, member visits, or meetings with policymakers.
To Apply
Please submit your resume and a short cover letter to Janae Gardner at jgardner@nmchamber.org. Resumes accepted through January 2026.